Please pack the bike exactly as you received it in its original box. If you no longer have its box, you can purchase new shipping material from our shop in order to ship your bike safely. If you have any other questions, please contact us via our service form. Our customer service team will get in touch with you to discuss the next steps.
Since the procedure is the same for all bikes, you can find the fruther instructions quickly in our Hugene manual starting on page 35.

For more detailed information about your bike, please check our tech archive.