Propain Bicylces GmbH Support

Propain Help Desk

For questions about your bike, delivery, item availability and assembly, you are in the right place.

Do you have an urgent service issue? Then you will find information on how to use our self service and support offers here.

All information needed for you to configure and order your dream bike in a relaxed way and with a good feeling.

Here you will find everything you need to know about payment and our bike leasing and financing options.

Your bike can be shipped or collected in person. You will find all the important details in this category.

Here you will find useful answers and buying advice to the essential questions for each of our bike models.

Answers to questions about our apparel lines casual and performance are available here.

Are you interested in our PROPAIN Friends community network? Learn all about the features and benefits here.

Is something wrong with your bike? If so, you'll find detailed information on complaints, warranty and returns here.

Here you will find detailed technical information, such as geometry and technical data, on all of our current and older bike models.