Self Service & Support

    Do you have an urgent service issue? Then you will find information on how to use our self service and support offers here.

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    Order

    All information needed for you to configure and order your dream bike in a relaxed way and with a good feeling.

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    Payment

    Here you will find everything you need to know about payment and our bike leasing and financing options.

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    Delivery & Pickup

    Your bike can be shipped or collected in person. You will find all the important details in this category.

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    Bike Models & Buying Advice

    Here you will find useful answers and buying advice to the essential questions for each of our bike models.

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    Apparel

    Answers to questions about our apparel lines casual and performance are available here.

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    PROPAIN FRIENDS

    Are you interested in our PROPAIN Friends community network? Learn all about the features and benefits here.

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    Complaints, Warranty & Returns

    Is something wrong with your bike? If so, you'll find detailed information on complaints, warranty and returns here.

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    Technical Information

    Here you will find detailed technical information, such as geometry and technical data, on all of our current and older bike models.

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